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Order Processing & Shipping
Order Processing Times
Excludes Weekends. Public Holidays & Christmas/New Year Break
STANDARD PROCESSING
- 1 – 3 business days
MAT LOGO BRANDING ORDERS
- First-time Mat Logo orders require 5-7 business days to manufacture your Mat Logo Block
- 2 – 4 business days once Mat Logo Block is on file
Orders with BOX AND/OR ACRYLIC PRINTING
- 2 – 4 business days
- If there are any setup issues with your uploaded Printing Template file we will contact you. Please note that these delays will add to the processing time of the order.
Australia Shipping
The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.
STANDARD SERVICE
- FREE SHIPPING on orders $250 and over (Australia Wide)
- Orders between $150 and $250 have a flat rate of $14.50
- Orders under $150 have a flat rate of $19.50
- 4 – 7 business days for delivery to metro locations
- 7 – 10 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory
EXPRESS SERVICE
- Only available for orders up to 20kg
- 2 – 4 business days
- Express Shipping charge is calculated at checkout based on your location & order weight
WAREHOUSE PICK-UP
- Pickup from: Unit 77, 2 Thomsons Road, Keilor Park, Victoria 3042 (Aerocorp Business Park)
- Pickup time: 8.00 am – 12 noon, Monday – Friday (excluding holidays)
- You will be contacted once your order is ready to be collected
DROP Shipping (direct to your customer)
The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.
- Drop shipping is a service where orders are processed & packed to be shipped directly to your client
- White label plain carton packaging with no reference to Global Image Products
- No invoices or Packing Lists enclosed
- Can only drop ship to one client at a time per order. (If drop shipping to multiple clients please ensure a separate order is placed for each client with their respective shipping addresses)
- Shipping times: As per your selected service
New Zealand Shipping
The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.
- All New Zealand orders use Australia Post International Express service
- Shipping charge is calculated at checkout based on order weight
- Orders up to 5kg have a flat rate of $24.50 AUD
- Orders over 5kg are calculated per kilogram
- Shipping times: 4-7 business days
INTERNATIONAL Shipping
The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.
- All International orders use Australia Post International Express service
- Shipping charge is calculated at checkout based on order weight & destination country
- Flat rates start from $39.00 AUD
- Local taxes, import duties & customs charges are the responsibility of the pruchaser
- Shipping times: 4-7 business days
- If no shipping options are available for your country at checkout, please contact us