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Order Processing & Shipping

Order Processing Times

Excludes Weekends. Public Holidays & Christmas/New Year Break

STANDARD PROCESSING

  • 1 – 3 business days

MAT LOGO BRANDING ORDERS

  • First-time Mat Logo orders require 5-7 business days to manufacture your Mat Logo Block
  • 2 – 4 business days once Mat Logo Block is on file

Orders with BOX AND/OR ACRYLIC PRINTING

  • 2 – 4 business days
  • If there are any setup issues with your uploaded Printing Template file we will contact you. Please note that these delays will add to the processing time of the order.

Australia Shipping

The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.

STANDARD SERVICE

  • FREE SHIPPING on orders $150 and over (Australia Wide)
  • Orders between $100 and $150 have a flat rate of $9.50
  • Orders under $100 have a flat rate of $14.50
  • 4 – 7 business days for delivery to metro locations
  • 7 – 10 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory

EXPRESS SERVICE

  • Only available for orders up to 20kg
  • 2 – 4 business days
  • Express Shipping charge is calculated at checkout based on your location & order weight

WAREHOUSE PICK-UP

  • Pickup from: Unit 77, 2 Thomsons Road, Keilor Park, Victoria 3042 (Aerocorp Business Park)
  • Pickup time: 8.00 am – 12 noon, Monday – Friday (excluding holidays)
  • You will be contacted once your order is ready to be collected

New Zealand Shipping

The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.

  • All New Zealand orders use Australia Post International Express service
  • Shipping charge is calculated at checkout based on order weight
  • Orders up to 5kg have a flat rate of $19.50 AUD
  • Orders over 5kg are calculated per kilogram
  • Shipping times: 4-7 business days

INTERNATIONAL Shipping

The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.

  • All International orders use Australia Post International Express service
  • Shipping charge is calculated at checkout based on order weight & destination country
  • Flat rates start from $39.00 AUD
  • Local taxes, import duties & customs charges are the responsibility of the pruchaser
  • Shipping times: 4-7 business days
  • If no shipping options are available for your country at checkout, please contact us
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